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October 21, 2019
Question

If I am using Quickbooks Online - Simpler GST. why do i see more GST options than GST and FRE when i list them for selection?

  • October 21, 2019
  • 1 reply
  • 1 view
No text available

1 reply

RenjolynC
Level 9
October 21, 2019

It's possible that you have the detailed GST code in the tax settings, cynthia9.

 

Let's check your tax setup by following these steps:

  1. On the left panel click GST.
  2. Click the Settings drop-down list.
  3. Select Tax Settings, and check to see if Simpler is selected under the GST codes section. 

If Detailed is chosen, then you can reach out to our Customer Care Team to switch to Simpler.

 

Here’s how:

    1. Log in to your QuickBooks Online account.
    2. Go to the Help menu at the upper right.
    3. In the Search bar, type Contact Us.
    4. Click the Contact Us option.
    5. Choose Callback.
     
    For support availability time, feel free to view this article: Get help with QuickBooks products and services.
     

If there's anything else you need, feel free to post your questions here. Thanks.