Why is my mileage report not downloading or emailing?

Thanks for reaching out to the Community, intuit_caae01c6077d.

If you're experiencing problems downloading files from QuickBooks, try pressing Ctrl + J in your web browser. Afterwards, you can attempt downloading the file again. In the event nothing different happens, you can try changing your default location of the downloaded files.

I'd also recommend making sure your report has a proper date range specified before initiating a download, or emailing it. If the date range entered doesn’t contain any data, a report wouldn’t have anything to show for that range.

You can also consider some of the troubleshooting processes in our Troubleshooting browser problems and Clear cache & cookies to fix issues articles.

Please don't hesitate to send a reply if there's any additional questions. Have a wonderful Tuesday!