computer crash and reinstall from backup usb

Copy *.qbb file locally in your machine and try to restore it. What error message did you encounter it?

To effectively restore your QuickBooks backup file, you'll have to transfer it from the USB drive to your computer's local hard drive, @25Beth. Let me guide you through this process. 

By following this troubleshooting process, it will ensure that you can seamlessly restore your backup file and continue your business activities without interruptions. To do so, here's how:

1. Locate your QuickBooks Desktop (QBDT) backup file from your USB.
2. Once you find it, you can give it a unique name to easily identify the file.
3. Next, drag or copy the file and save it on your computer's local hard drive.
4. After that, follow the steps to restore your QuickBooks backup file.

You can check out this article for more details: Move your company files to another computer.

Moreover, if this process doesn't resolve the issue, please reach out to our customer service team. They possess the necessary tools and expertise to provide additional assistance in restoring your backup file. To contact them, you can call the number attached in the Need help getting in touch? section of this article: Contact QuickBooks Desktop support.

Also, please take note that for Pro, Premier, and Plus users, support is available Monday to Friday, from 6 AM to 6 PM. Enterprise users can contact support anytime, any day.

You can also read this article if you want to set up a backup service for your files and folders from your QuickBooks Desktop: Set up Intuit Data Protect to back up files.

Feel free to reach out to this forum if you have other questions about restoring your QuickBooks backup file. We'll be around to offer the assistance you need.