I am getting this from quickbooks"Something unexpected happened and we can’t connect to Chase. Try again in a few hours. (590)" But Chase is telling me it's connected.

Getting an error message is challenging to link your bank account to QuickBooks, Claire. So, I'll connect you with the right Support Team for assistance of your concern.

When monitoring your bank transactions is important for maintaining the proper functioning of your account. An error like this typically points to a problem with your bank or the bank's server. When you see error 590, it means QuickBooks is unable to connect to your bank to retrieve transactions or other data.

 As it has been a month, I suggest reaching out to our Technical Support Team for further assistance, as they can investigate the matter further. Here's how:

1. Go to (?) Help.
2. Click Contact Us.
3. Enter the error in the description box and select Let's talk.
4. Choose Chat or Callback.

Our live support is accessible Monday through Friday from 6 AM to 6 PM, and on Saturday from 6 AM to 3 PM PT.

In addition, read these articles to learn more about online banking:

• Manually import transactions into QuickBooks Self-Employed
• Categorize transactions in QuickBooks Self-Employed

I’m here to assist you if you require further help with syncing your account in QuickBooks. Take care.