Question

Intuit deny activation registration of brand new 2017 desktop pro.

Forum|Forum|1 year ago
October 7, 2024
1 reply
9 views

Brand new, unopened, silver validation information remained covered until recent.

Intuit states they have zero record of the License code and we are disallowed to activate.

This disk was sitting in the same box as the laptop for many years and because we did not install immediately- we are being penalized? I have been using QB since 1999 and installation is a simple process

QuickBooks Desktop

D

DebSheenD

Level 5

It's indeed important that license number is activated and registered in order to effectively manage your business operations with QuickBooks, @TTAG.

To double check the validity of your validation code, it's best to contact our Customer Support Team and provide them with the license number so they can pull up your account in the system. They can use their tools to check if your validation code is valid or not.

Open QuickBooks.
Go to Help, then select QuickBooks Desktop Help/Contact Us.
Select Contact Us.
Give a brief description of your issue, then select Continue.
Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
We'll email you a single use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
Select to chat with us or Have us call you.

Please know that the phone support may be limited due to volume. You can also check this article for the availability of our representatives: Contact QuickBooks Desktop support.

Additionally, if you're having a specific error while updating your account, refer to this article for a complete guide: Fix activation, license, and product numbers issues in QBDT.

To get more information about organizing your QuickBooks account, you can always visit this article as your reference: Help articles.

I encourage you to comment below if you have questions about managing your QuickBooks licenses or other concerns in QBDT. I am here to support you at every step.