Question

Quickbooks Software

Forum|Forum|5 months ago
January 13, 2026
3 replies
6 views

Hi there. I'm still a software desktop user, currently using 'Premier Accountant Edition 2012'!

I am desperately seeking an updated software disc in order to migrate my years of information to a newer PC. My older disc no longer works. And I really, really don't want to use QB online. I fear the time of my Windows 7 PC is running out and I need the software disc to move over to Windows 11. Please, is anyone willing to help me in this regard?

Thanks

Cape Town

South Africa

QuickBooks Desktop

SIAB

Level 2

You should contact @Fiat Lux - ASIA directly via email for assistance. You can run QB Desktop 2021 to upgrade your data and run it on Win 10/11.

J

jamesjdt

QuickBooks Team

Hi DesktopUser100,

Thank you for your long-term loyalty to QuickBooks Desktop. We're glad to assist you with your specific upgrade concerns.

Currently, the most recent QuickBooks Desktop version compatible with Windows 7 is QuickBooks Desktop 2021. However, support for both the 2021 and 2022 versions has been discontinued, while support for the 2023 version is scheduled to end on May 31, 2026.

The versions that work in Windows 11 are the QuickBooks Desktop 2022, 2023, and the latest versions.

If you plan to upgrade your operating system to Windows 11, we recommend upgrading to the supported versions of QuickBooks Desktop 2024 or the newest version. You can review the requirements for the supported versions: System requirements for QuickBooks Desktop 2024.

You can download the QuickBooks installer for the version you choose on this page: QuickBooks Desktop Downloads.

Before starting the upgrade process, ensure you have the following ready:

A backup of your company file
Your license number and product number (found within QuickBooks or via CAMPS).

Once ready, you can proceed by following this step-by-step guide: Upgrade QuickBooks Desktop for Windows and Mac.

After completing the installation and activating your new QuickBooks Desktop version, you can update your company file to match the version you installed. You can use this article for reference: Update company files to a new version of QuickBooks Desktop.

Please don't hesitate to reach out if you have any questions or need further assistance during this process. We're here to help.

D

DesktopUser100Author

Thanks @jamesjdt jamesjdt! Is there any way I can email you directly? Thanks

L

Lyn_D

QuickBooks Team

Good day, @DesktopUser100. Thank you for reaching out.

On behalf of my colleague @jamesjdt, you’re most welcome.

Here in the Community, we encourage you to post your queries so we can address them promptly. While we strive to respond as quickly as possible, please bear with us if there are occasional delays, as we also have rest days and other tasks to complete.

Our current setup enables us to manage and prioritize requests effectively, so that everyone gets the attention they need. Please continue using this channel for any questions or concerns, and we’ll do our best to assist you.

If there’s anything specific you’d like help with, don’t hesitate to let us know.

J

jamesjdt

QuickBooks Team

Hi @DesktopUser100,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.

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