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February 25, 2025
Question

Release 13 PULLED or RECALLED?

  • February 25, 2025
  • 3 replies
  • 13 views

Last Week, QuickBooks Desktop 2024 Accountant Release 13 was out and we installed it on all our workstations. Today, Release 13 is no where to be found and it now shows Release 11.
See: https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Desktop%20Accountant&edition=&version=Accountant%202024&country=us

1. Exactly Why was R13 pulled?
2. What should customers do who already installed Release 13?
3. Why weren't customers Notified?

QuickBooks Accountant phone support claims they have no idea.

3 replies

Level 5
February 25, 2025

Hey Marc-FL,

 

Thank you for reaching out to the QuickBooks Community! I will like to double check some information. Is it  possible that you can hit F2 on the program and let me know the current version you're seeing. If you decided to share a screenshot, please remove any sensitive information. 

 

Looking forward to your reply! See you in a few. 

Marc-FLAuthor
February 25, 2025

QuickBooks Accountant Desktop Plus 2024 Release R13P (64-bit)

R13_45
Thanks.

Marc-FLAuthor
February 27, 2025

Update: The  QuickBooks Download page has been fixed.

Marc-FLAuthor
February 27, 2025

Update: The  QuickBooks Download page has been fixed.