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ptollinger
April 17, 2020
Solved

Require 2FA for all quickbook online users

I want to make sure (and enforce) that all my Quickbook online users are using two factor authentication. How do I do that? 

    AileneAAnswer
    Moderator
    April 18, 2020

    Hi there, @ptollinger. 

     

    Thank you for reaching back to the Community. To view all users who are using the 2FA is unavailable in QuickBooks. As a workaround, require all users to log in to https://accounts.intuit.com/ and confirm if your profile is already turn on the Two-step verification. If not, you can follow my colleague @MJoy_D steps above on how to turn on the 2FA. 

      

    For more information about 2FA you can follow this article: Turn on or turn off two-step verification. 

     

    To learn more about Verify your account with multi-factor authentication, please refer to this article: Verify your account with multi-factor authentication. 

     

    That's it. Please let me know if you need further assistance with it. I'm just a post away. Have a great day!

    View in thread

    20 replies

    MJoy_D
    MJoy_DQuickBooks Team
    QuickBooks Team
    April 17, 2020

    Let me show you how to turn on the Two-step verification option, @ptollinger. 

     

    Here's how to enable it:

    1. Log in to the Intuit Account Management portal using your QuickBooks credentials.
    2. Click the Sign In & Security tab and select Turn On to expand the Two-step verification section. You will be prompted to enter a phone number if you initially did not enter it during the setup of your account. 
    3. Enter the number you want to use to verify the account and select Turn on text message verification.
    4. Choose to receive the one-time passcode by either text message or voice message and select Turn On.
    5. Enter the one-time passcode you received and select Continue.

    After enabling the Two-step verification, we’ll send you a verification code every time you're using a different browser when logging into QBO or when QuickBooks doesn't have cache data files to a web page. 

     

    See the following article for more information: Turn on or turn off two-step verification. 

     

    Let us know if there's anything that I can help you with. I'm always here to assist. Have a wonderful day!

    ptollingerAuthor
    April 17, 2020

    Please re-read the question. 

      AileneAModeratorAnswer
      Moderator
      April 18, 2020

      Hi there, @ptollinger. 

       

      Thank you for reaching back to the Community. To view all users who are using the 2FA is unavailable in QuickBooks. As a workaround, require all users to log in to https://accounts.intuit.com/ and confirm if your profile is already turn on the Two-step verification. If not, you can follow my colleague @MJoy_D steps above on how to turn on the 2FA. 

        

      For more information about 2FA you can follow this article: Turn on or turn off two-step verification. 

       

      To learn more about Verify your account with multi-factor authentication, please refer to this article: Verify your account with multi-factor authentication. 

       

      That's it. Please let me know if you need further assistance with it. I'm just a post away. Have a great day!

      Matt264
      December 16, 2024

      @AileneAThis discussion has not been solved.

       

      Has there been any updates on this issue? I view this as a massive security weakness in QBO software if admins cannot set a policy requiring all users to use Multi-Factor Authentication. How are any companies running QBO software able to prove to their Insurance Providers that they're security compliant if they cannot show their employees have MFA enabled?

      RheaMaeHQuickBooks Team
      QuickBooks Team
      December 17, 2024

      Hello there, Matt264.

       

      I can see you've already posted your concern here in the Community forum about turning on/off the multi-factor authentication (MFA) in QuickBooks Online (QBO). I'm pleased to inform you that one of my colleagues has provided a solution to address your concern efficiently.

       

      I'll be glad to route you to her suggestion. Kindly see the link below:

       

      https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-password-and-mfa-requirements-for-qbo...

       

      Keep in touch if there's anything I can assist you with regarding entering multi0facto authentication. We're here to help in all possible ways to get you back to business.

      teamone
      December 17, 2024

      The link you shared is broken. Can you verify and share again?  I am really looking forward to seeing the solution to this concern that has been outstanding for nearly five years now.

       

      test23912931923919231293
      December 20, 2024

      Can someone from Intuit support confirm that as of December, 2024, we still are unable to require 2fa as a prerequisite to perform administrative actions on an account?

      AlverMarkT
      AlverMarkTModerator
      Moderator
      December 20, 2024

      I appreciate your proactive approach to securing your QuickBooks Online (QBO) account, @test23912931923919231293. Enforcing two-factor authentication (2FA) for all users, especially for administrative actions, is a commendable step to protect your financial and customer data. I'm here to provide information on QBO's security options and help you explore alternatives.

       

      As of posting, we can only adjust and implement stricter role-based access controls to limit users to certain administrative actions since enforcing 2FA for all users from an administrative level isn't achievable yet. To do this, you can refer to these articles:

       

       

      If restricting user roles isn't applicable in your case, the best we can do for now is to distribute an internal policy to the team that mandates enabling 2FA for all users with administrative privileges, having them submit proof that they've enabled 2FA, and performing periodic audits to ensure compliance. This way, you can ensure that your employees' accounts remain secure.

       

      Should there be any concern that employees' accounts are accessed on unrecognized devices, please know that QuickBooks will always require two-step verification as an extra layer of security. I also recommend having them check their Intuit account sign-in logs. Here's how to do it:

       

      1. Sign in to Intuit Account.
      2. Navigate to Sign in & Security.
      3. Scroll down and click on Account activity.
      4. Check all sign-in history details.
         

       

      Moreover, I understand the importance of this functionality and share your concern about maintaining a high level of security to protect your financial data in QBO. I also encourage sharing your feedback with our product engineers if you haven't yet.

       

      1. Go to the Gear icon.
      2. Select Feedback.
      3. Enter your comments and suggestions.

       

      If you need to review activities in books after this, I'm adding this article as a future guide: Use the audit log in QuickBooks Online.

       

      While QuickBooks Online doesn’t currently offer a built-in feature to enforce 2FA for all users administratively, we’re committed to helping you implement effective workarounds and best practices to achieve your goal. If you have any further questions or need additional support, feel free to click on the Reply button.

      NotAFan3
      March 6, 2025

      Thanks to the users keeping this post alive and updated to let all of us know that Intuit still doesn't have a way to enforce 2FA on users or a simple way to enforce SSO. It is now March 2025 and to my knowledge this feature still doesn't exist. Please, someone tell me I am wrong. 

      Sean4288
      October 3, 2025

      This issue has been open since April 2020.

      Why do admins not have the ability to "FORCE" a users to use MFA? I know how to enable it for users but how do I "REQUIRE" a user to enroll in MFA and prevent them from logging on if they do not have it turned on for their user account?

      RusimyhrQuickBooks Team
      QuickBooks Team
      October 4, 2025

      I recognize how vital it is to ensure an additional layer of security for your QBO account when managing user access, Sean.

       

      Currently, QuickBooks Online allows you to enable Multi-Factor Authentication (MFA) for your account, but it does not provide the option for admins to force or require users to enroll in MFA. Each user must set up MFA individually, as admins cannot mandate enrollment or restrict login access for users who haven't enabled it.

       

      Your feedback about adding this functionality is valuable. I encourage you to share it directly with our Product Development Team to help guide future enhancements:

       

      1. Navigate to the Gear icon.
      2. Choose Feedback.
      3. Submit your suggestions and comments.

       

      Don’t hesitate to visit the Community again if you have any other questions or concerns.

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