Try to open QB Pro2011 but get error 3371 & don't have CD or registration #

Forum|Forum|2 hours ago
August 25, 2026
4 replies
16 views

While trying to free up room on my C drive, I may have inadvertently deleted QB files that I need. Now I can’t open QB 2011 I get “Error 3371 Status Code 11118 QB can't load license data” I was going to try the 3371 fix in the tool Hub but I don’t have my my original CD or my registration info. Called QB but they mostly wanted to sell me new sofware.

Where can I get my registration number (or whatever it needs) so I can open QB? I know my version is old but it works fine for me. I thought Intuit would keep theses things on file.

Thanks!!!

QuickBooks Desktop

SIAB

Level 2

You should contact @Fiat Lux_ASIA directly via email and ask for an old QB Desktop with a non subscription license (i.e 2019 - 2021) to upgrade your data. Although you can reinstall QB Desktop 2011 using your license, the server will block the reactivation attempt.

MikeEVdriverAuthor

New Member

Thank you!

JeraldR

QuickBooks Team

While assisted support for this version of QuickBooks Desktop is no longer active, you can contact our Intuit Live experts to get your registration number. You can connect with them right here by choosing QuickBooks Desktop as a product: What can we help you with?

Please note that since your QuickBooks Desktop is an older version, there's no guarantee that you can open it successfully.

If you have any follow-up questions or any other concerns about QuickBooks, come back to us here in the Community forum. We're here to help.

MikeEVdriverAuthor

New Member

Ok - I’ll try this first - thanks JeraldR!

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