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When I write a check and put in the name, a "print as:" comes in above the pay to the order of window and has the wrong info in it, so the check prints wrong. How to fix

Forum|Forum|6 years ago
February 11, 2020
5 replies
86 views

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QuickBooks Desktop

Best answer by BigRedConsulting

This is normal QuickBooks behavior and has been for over 20 years. There is no need to update QuickBooks, repair your data, or mess with your print settings.

To control how this works:

If the check's payee is a vendor, edit the vendor and change the Print As field value, or delete its contents.

If the check's payee is an other name, edit the other name and change the first line of the address block to the desired Print As value.

J

Joshua R

Let's get your checks printed correctly, @richters1.

First, we need to make sure to update QuickBooks Desktop to the latest release.

Now, we need to run the QuickBooks PDF and Print Repair Tool. This will help solve issues with the printing alignment. Try printing a check after the repair tool has completed its process. Here's an article that goes into detail about the check alignment: Check alignment QuickBooks Desktop.

Feel free to post again if there's anything else I can help with. Thanks for reaching out, have a good week!

O

OldMichiganAl

Joshua, I hope the R stands for Robot. Your answer casts doubt on your ability to discern the question and provide a relevant solution. Thank you, BRC, for providing helpful information as I had the same problem.

O

OhioChief

Al, I second that emotion. BRC is right. The ten-second fix is in Edit Vendor/Payment Settings.

BigRedConsultingAnswer

Level 15

This is normal QuickBooks behavior and has been for over 20 years. There is no need to update QuickBooks, repair your data, or mess with your print settings.

To control how this works:

If the check's payee is a vendor, edit the vendor and change the Print As field value, or delete its contents.

If the check's payee is an other name, edit the other name and change the first line of the address block to the desired Print As value.

J

jirina

This is not a solution. It does this for a customer and an employee. Please give a fix for that. There is nothing about "print as" in either employee or other name record. Thank you.

M

Mich_S

Level 5

We appreciate you for joining the thread, @jirina. I want to share some information about QuickBooks Desktop's Print as function.

Currently, the ability to enter a Print as name is only available for vendors. Simply enter a name in the PRINT NAME ON CHECK AS box from the vendor Payment Settings. This is how the name of the vendor will show up on checks.

Let me walk you through how:

Open the Vendors menu and select the Vendor Center.
Click on the Pencil icon on the Vendor Information page.
Go to the Payment Settings tab.
In the PRINT NAME ON CHECK AS box, enter the name how you want your vendor's name to show.
Once done, click on OK.

See this image for reference:

For more details on how to manage checks, check these out.

Please let me know if this goes so we can help you further with checks, printing, or QuickBooks. Keep safe always!

D

Donna Dee

I too am having that issue.

That response from QB had absolutely nothing to do with the inquiry; neither were the other suggestions helpful.

Previously "print as" was an option for customer information. It is no longer there neither can be referenced in the help. I need to change the print as for a customer, not a vendor, not an other.

Thank you.

MariaSoledadG

QuickBooks Team

Let's make sure that you'll still be able to see the Print as an option in QuickBooks Desktop, Donna Dee.

You can try creating a new customer with the same information. To do this, follow the steps below.

On the QuickBooks Home Page, click Customers.
On the QuickBooks menu bar, choose Customers.
In the Customer Center toolbar, click New Customer & Job. The New Customer window opens.
In the Customer Name field, type a unique name for this customer.
Click OK.

Once done, you can merge your new customer to the old one. Here's how:

Right-click the name of the customer that you would like to merge, then select Edit Customer.
Replace the customer name with the one you took note of or copied, then select OK.
A prompt will appear, select Yes to proceed with the merge.

Then, check if you're already seeing the Print as when printing the check. You can also read this article for more information: Merge List Entries in QuickBooks Desktop.

For your reference, you can save this guide just in case you need to run sales or customer-related reports: Customize customer, job, and sales reports in QuickBooks Desktop.

Let us know if you need further assistance in printing your check for your customer. We're always right here to help you anytime.

H

hobbieheat

I hope you resolved this by now but if not. I was having this problem and found that once you pull up your vendor go to the edit vendor page check that all the address information is correct then go to the payment settings tab and you can change the print as name at this spot.