Why does it say account does not include access on the app?

Hi, @r-js600966. I can give you some insights about accessing QuickBooks using a mobile app.

You'll be able to log in to your QuickBooks Self-Employed (QBSE) account through a web browser and a mobile application. This message "account does not include access" occurs when an incorrect QuickBooks application is installed on your device. There's a specific app you need to download for QBSE.

I'd suggest redownloading the app using these links:

• IOS: https://apps.apple.com/us/app/quickbooks-self-employed/id898076976
• Android: https://play.google.com/store/apps/details?id=com.intuit.qbse&hl=en

After the installation, log in to your account using the credentials you've entered during the signup process.

Once settled, you're now ready to work with your QBSE entries. You can learn the basics and how to track your income and expenses, mileage, and prepare your taxes from this article: QuickBooks Self-Employed Overview.

If you have any other questions about your account, let me know by adding a comment below. I'm more than happy to help. Have a good one!