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December 9, 2025
Question

Tax summary values have changed to nought

  • December 9, 2025
  • 1 reply
  • 0 views

I recently realised my accounting method was incorrectly set to accrual rather than cash, after changing this in my settings all the values in the Income Tax Self Assessment Summary have reverted to 0.00? I am still able to generate reports which align to the transaction and expense data I've entered but for some reason it has messed up the Tax tab.

 

Any suggestions? 

1 reply

QuickBooks Team
December 9, 2025

Hello there, Joe.

 

Let's discuss the reason behind this issue.

 

Please note that changing the accounting method will affect how data is displayed and calculated. It’s expected that certain figures may reset because accrual and cash basis accounting handle transactions differently.

 

The tax summary section depends on specific mappings of general ledger accounts to tax categories. Changing the core accounting method can disrupt these connections.

 

For better account mapping and categorisation, I recommend reaching out to your accountant, as they are knowledgeable about these processes.

 

Also, to learn more about the accounting method, please feel free to check out this article: Choose between cash and accrual accounting methods in QuickBooks Online.

 

If you have any additional questions or concerns about QuickBooks, please let me know in the comments below. I’d be happy to assist you. Stay safe, and have a great day!