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December 3, 2020
Question

Does anyone else having problems with their logo printing very small on invoices/receipts even with it set on large?

  • December 3, 2020
  • 1 reply
  • 3 views
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1 reply

MaryLurleenM
Level 6
December 3, 2020

There are logo requirements to follow, ryan106.

 

Make sure your logo has these to avoid errors:

  • a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file
  • smaller than 10 MB
  • 24-bits or less in bit depth (or color depth)
  • square-shaped, since rectangles don’t work
  • using the standard RGB color space

If it's set up correctly and you're still getting a weird logo, let's try to remove and add the logo back up to refresh the setup. Then, try to print an invoice to see if the logo is now printing correctly.

 

You can also check on this article for more details: Add, customize, or remove logos on sales forms.

 

Let me know how it goes so I can assist you if there's a need to.