How do i use snapped receipts to log expendatureim not able to use snapped receipts to create expendature

Hello there, lxtrading7.

I'll ensure you can record your receipts in QuickBooks.

In QuickBooks Online (QBO), you can save time tracking and recording your receipts and bills from suppliers. You can upload them from your computer, mobile device, or your email account.

Taking a snap photo of receipts or bills is available on the QBO mobile app. Since you're unable to use snap receipts. Let's perform some troubleshooting steps to fix it.

First, may I know if you encounter any error when attempting to snap a receipt? Any additional information is a great help.

Meanwhile, you can also clear your app's cache to refresh the data. There are times when the stored cache can cause unusual behavior in the system.

For Android:

1. Select the Gear icon at the top right.
2. Choose Settings.
3. Then, click Refresh Data and tap Yes.

For iOS:

1. Click the Menu button.
2. Then, choose Help & Feedback.
3. Select Refresh Data and click Refresh.

Once finished, test to snap a receipt again and check if it's working.

Here's how:

1. Open the QuickBooks Online mobile app.
2. Click the Menu ≡ icon and select Receipt Snap.
3. Choose the Receipt camera and snap a photo of your receipt or bill.
4. Tap Use this photo, then Done.

If the issue persists, I suggest uninstalling and reinstalling the mobile app. It allows you to use the app on a clean slate. Please follow the steps below to proceed:

1. Tap and hold the app on your phone.
2. Drag the app to the Uninstall section.
3. Select Yes to confirm.

Once done, visit this link for detailed steps on reinstalling the QBO mobile app: How to download the QuickBooks Online mobile app.

Moreover, you'll need to ensure you allow the camera permission to access the app in the phone settings.

Once everything's good, you can visit these articles to learn more about utilizing the receipts in QBO:

• Upload your receipts and bills to QuickBooks Online
• Email receipts and bills to QuickBooks Online

You can always get back to me if you have follow-up questions about taking a snap of receipts or any additional QuickBooks concerns. I'm always happy to help.