I am trying to invoice on my tablet. When I try and add a product service on an invoice my keyboard disappears. Can anyone assist with solving this

Thanks for sharing your concern here in the Community, Gbbrink. I'll ensure you can add products and services to your invoice in the QuickBooks Online Mobile App by performing some troubleshooting steps.

When you refresh data in the QBO mobile app, it retrieves the most up-to-date information, such as transactions, customer details, and financial reports, from the QBO servers, allowing you to view the latest data on your mobile device and show the keyboard on the phone screen.

Follow these steps:

iOS

1. Navigate to the Menu or Hamburger icon and tap Help & Feedback.
2. Choose the Refresh Data.
3. Note: A message appears Caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. It may take a few minutes.
4. Tap Refresh to confirm.

Android

1. Go to Menu, and tap More Options.
2. Press Settings, and click the Refresh Data.
3. Tap YES to confirm.

Once done, go back to your invoice and add, edit, or delete your service items, on your QuickBooks Online Mobile app.

Here's how:

1. Go to Get Paid & pay and select Products & services.
2. Find the product or service you want to change.
3. Select Edit in the Action column.
4. Make your changes.
5. Once done, select Save and Close.

However, if you want to change your item types, QuickBooks Online will help you categorize your products and services for better tracking. See the page for guidance: Change product and service item types in QuickBooks Online.

Additionally, I'm adding this resource that you can read for your reference in seamlessly tracking your products and services in your company: Set up and track your stock in QuickBooks Online.

If you have more questions about managing invoice in QuickBooks, leave a post whenever you have other questions. Take care!