Manage Customers and Income

How do you allocate a Customer's payment for invoices during May, when they took a 2.5% settlement discount at the end of June? I need to send their statment for June

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info-edubuild-de

How do i know what account type to use?

Something's not quite right You need to select a different type of account for this transaction.

magnus1

How do I allow discounts on certain items on my invoice?

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riaan

Hi. My inventory tracking seems not to be working. All invoices made does not affect the inventory count. Can you please assist. Thank you

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nobuhle1-mgidi-g

Please help I don't see the goods receipts tab on my dashboard?

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dalehein13-live-

Is there a way to get the EFT banking details to appear on the quote and not just on the invoice?

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Mediband

Adding inventory - same product, different cost

I cant seem to find clarity on this specific scenario - the best I have found is under the FIFO information but not clear....Currently have inventory loaded of medical wristbands eg: 10 bands @ R50 ea New stock arrived and I want to load additional 10 bands but these were at a R60 cost eachIf I use the edit function on the Products and Services Inventory list it only gives me the option to adjust the original starting value.  Is there another function to load new stock at a different cost?  Thanks

greg-activedoors

How do i restore a deleted invoice?

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paul135

Hi - is it possible to edit a custom invoice once you have finalised it? We have been using our own template for around 18months now and we need to add a piece of info.

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cashkip3000-aol-

I just started making invoices and for whatever reason on the bottom the total has an "R" where the dollar sign should be. How do I fix this?

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hvanzyl

I need to send a receipt regarding a payment received against an invoice. How do I do that.

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belinda3

Can i override a customer opening balance that is greyed out?

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Buck Tsai

Receipt Capture in QuickBooks Online

when will South Africa Online Intuit add: 1. Import of journal entries 2. Allow accountant to upload bill onto Banking/ Receipts. Right now it seems only some overseas QBO has above two functions.....a bit unfair to SA market user,,,,,,,

accounts321

I am trying to do a partial payment. I want to match the transaction to the invoice, however the invoice doesn't show - please could you assist me with this?

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Marion3

I dont want to migrate the desktop inventory

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mamellopropertie

How do I record an interest charge to my clients on their arrears? Sometimes there are multiple unpaid or partially paid invoices for one client.

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accounts319

How do you apply - clients credit if a refund is done by cash. - refund receipt is done, but the credit is still available?

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saimporting

Can I enter product cost into the Product information field as USD, when my home currency is ZAR? We Buy all our products in USD

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gabbydewet

How can I flag a customer account as a bad payer to avoid further goods being issued ?

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iggyviljoen

Can you personalize the quotation email to be more welcoming?

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gert1

How can I delete a customer from my customer list?

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mandtpower01

My vat nr is correct on my company profile. when i print my invoices it shows a different vat nr. how do i fix this

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sian4

I cant understand how my one income transaction is not able to link to the associated invoice?

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nziegler

Customer credit not carrying over to new invoice

I have a customer who overpaid a prior invoice.  In the past, there was a question that asked if I wanted to apply the credit to the new invoice.  This last time, I answered yes, but then found that I had created two duplicate invoices (prior to sending) and accidentally deleted the one that the credit was attached to.  The credit no longer shows up when I search on the customer.  Is there a way to get it back into the system?

ravbizsa

HOW DO I SHOW OUR VAT NUMBER ON A SALES INVOICE?

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