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January 15, 2021
Question

How can you automatically remove once-off discounts from recurring invoices once the invoice has been sent?

  • January 15, 2021
  • 1 reply
  • 0 views
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1 reply

Level 8
January 15, 2021

I can share some information about recurring transactions work, mrjay.

 

Unfortunately, we're unable to automatically remove the discount from the recurring invoice template. You'll have to manually edit the template to remove the discount. Here's how:

 

  1. Go to the Gear icon, then choose Recurring transactions.
  2. Find the recurring invoice template.
  3. Click Edit from the Action column.
  4. Remove the discount rate or discount item of the invoice.
  5. When you're done, select Save template.

In addition, here's an article that you can read to help personalize the invoices that you send to your customers: Customize sales forms in QuickBooks Online.

 

The Community is 24/7 and always ready to help. Feel free to start a new thread or insert a reply here if you have any other concerns or questions.