Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
April 14, 2026
Question

how to process an overpayment by a client who has been invoiced a lesser amount?

  • April 14, 2026
  • 1 reply
  • 1 view

invoiced $142.50 Paid $187.00

1 reply

QuickBooks Team
April 14, 2026

Hi BTS13, you can record the full $187 payment via + Create > Receive payment, select the client/customer, and apply it to the $142.50 invoice. QuickBooks automatically creates a $44.50 credit for the excess amount.

 

You can then apply this credit to an existing or future invoice, or issue a refund. Refer to this article for detailed steps: Handle a customer credit or overpayment in QuickBooks Online.

 

If you have any other questions about QuickBooks, we're here to help.