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March 2, 2023
Question

I can't currently upload any receipts. once it is uploaded there is no option to review it. i have tried refreshing the data & uninstalling/reinstalling the app. help?

  • March 2, 2023
  • 1 reply
  • 0 views
I can't currently upload any receipts. once it is uploaded there is no option to review it. I have tried refreshing the data & uninstalling/reinstalling the app as suggested before in some other threads. Though no luck, could anyone please assist?

1 reply

Level 6
March 2, 2023

Help has arrived, jtran. 

 

I'm here to ensure you get routed in the right direction for support to help you fix this issue with your receipts so you can upload them seamlessly in QuickBooks Online. 

 

I appreciate the troubleshooting steps you've performed to get around this issue. I suggest contacting our QuickBooks Online Support team to investigate this matter further. 

 

Here's how you can reach out to them: 

 

    1. Log in to your QuickBooks Online account.
    2. Go to the Help menu at the upper right.
    3. In the Search bar, type Contact Us.
    4. Click the Contact Us option.
    5. Choose Callback.
     
    For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

Feel free to comment below if you've got further QBO-related questions. I'm very eager to help. Take care always.