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February 6, 2023
Question

I had an invoice paid via PayPal but I have not yet received payment into my bank account after 5 business days. How many days does it take to clear?

  • February 6, 2023
  • 1 reply
  • 1 view
No text available

1 reply

Level 6
February 6, 2023

Hello there.

 

Thanks for taking the time to reach out to the Community for support. I'm here to point you in the right direction so you can clear invoice payments paid via PayPal.

 

Concerning this matter, I recommend reaching out to our QuickBooks Online support. This way, they have tools to check those payment's status. 

 

Here's how you can contact them:

 

  1. Click on the Help (?) icon.
  2. Select Assistant and enter Contact support in the chat field, and then click the Send icon.
  3. You'll be asked about your concern, and you'll need to enter and send it.
  4. If you can't see any related topics to your issue on what they shared, select No, get me a human.
  5. Then, click Contact Us.
  6. Choose either Callback or Chat.

 

To check the availability of our live experts, please visit this article: QuickBooks Online support hours.

 

Alternatively, you can reach out to us by going to this link: https://quickbooks.intuit.com/learn-support/en-au/contact?pageContext=login.

 

To get answers to frequently asked questions about setting up the Accept Card Payments with PayPal app in your QBO, you can visit this article for more insights: Accept Card Payments with PayPal app FAQ.

 

Loop me in if you have other concerns about managing your customer's payments in QBO. I'd be glad to assist you. Take care always.