I can share some troubleshooting steps to fix the issue you're having with invoices, @pulsesouthbrisba.
There's a good chance that your browser is full of cache data. Too much of it causes issues and affects the performance of your QuickBooks Online (QBO).
To verify this, let's access your account in a private or incognito window and open a new invoice from there. This helps us narrow down the issue as this doesn't store any cache files. You can refer to these keyboard shortcut in opening a private window.
Ctrl + Shift + N (Google Chrome browser)
Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browsers)