When i do a sales receipt it shows total due as zero,how do i remove it as a number of people have complained about it. Steve

Thanks for sharing your insights about the sales receipts in QBO, @accounts273,

At the moment, we're unable to remove the Balance Due or Total due fields showing $0.00 on the sales receipt. Having the option to hide them on the template is a great idea to have in the program.

Normally, a sales receipt is categorized as a cash payment, which is why there isn't a balance once you record it. 

Don't worry, our product engineers are looking into this and are working internally with product updates.

To be be updated with the recent and upcoming changes for our QuickBooks products, visit these sites:

• QuickBooks New Features and Innovations
• What's New in QBO?

Visit us again if you have other questions about sales and customers. I'll be more than happy to help you anytime. Have a lovely day!