Why are my invoices not all being received?

Hi, @navecom76. I can share with you the possible reasons why invoices are not received and how to fix the problem.

First, the invoices may be added to the junk or spam folder. Thus, you can have your clients check that location to review the transactions. If it's still missing, configure your email setup or clear and re-enter your email address. 

1. Sign in to your QuickBooks Online (QBO) account.
2. Go to the Gear icon, then Accounts and settings.
3. From the Company tab, go to the Contact info section.
4. Clear the Company email address field and enter the desired address, even if it shows the correct one. Make sure not to use any extra characters or spaces before, within, or after the address, you enter.
5. Hit Save, and then Done.

Once done, send yourself a test transaction to narrow down the result. If you're getting the same issue, try using a different email address that has a different domain (for instance, if you were using a Gmail email address, try a Hotmail or Yahoo address instead).

If these solutions don't work for your, you may need to ask an IT expert to have the QBO mail server hostnames and IP addresses added to your outgoing mail servers.

If you need to connect with our customer support for further assistance, check out the instructions from this link: QuickBooks Online Support.

If you have any other questions while handling your invoices, let me know by adding a comment below. I'll be right here to help. Have a good one!