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February 4, 2021
Question

Accounts receivable is not on my chart of accounts. Do I have to change a setting to enable this?

  • February 4, 2021
  • 1 reply
  • 0 views
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1 reply

MariaSoledadG
QuickBooks Team
February 4, 2021

Let me share some insights about the Accounts Receivable account in QuickBooks Online, userann.

 

When you record an invoice for your customer, QuickBooks Online (QBO) automatically creates a default Accounts Receivable (AR) for you. You'll want to run the Account List report to double-check if you really aren't seeing your AR or if it was named differently as Debtor

 

Here's how. 

  1. Click Reports on the left menu.
  2. On the search bar, type Account List.
  3. Locate for the account.

In addition, default accounts cannot be inactivated so it's somehow impossible if you can't locate your AR. Also, there are other special accounts that are created when certain features are turned on in the setting. 

 

You can go through these articles to help you walk through the process.

 

Reach out to us if you have questions about your chart of accounts. Please know we're here to assist you further.