Blurred receipt snap

I can help fix your snap receipt issue, usered3.

The QuickBooks Online app installed on mobile devices requires version 11 or higher for iOS and version 7 for android devices to work. Use this article to learn more about the supported versions of iOS devices: System Requirements you need for the best experience when using QuickBooks.

Let's update the app to ensure you have the latest features and fix this unexpected behavior. I'll show you how:

For Android:

1. Go to Playstore, and then go to your profile. 
2. Choose Downloads and updates.
3. Locate and choose the QuickBooks app.
4. Check for Updates.

For iOS:

1. Open the App Store on your Mac. 
2. Select Updates in the App Store toolbar.
3. Choose the QuickBooks app.
4. Click Update. 

I am adding an article about attaching files manually to your transactions in QBO. Check out this article to learn more about utilizing this feature: Attachments in QuickBooks Online.

 If you still have questions or concerns with snap receipts, add them in the comment below. I'll be here ready to assist you. Have a good one!