Can you permanently delete an inactive donor/customer?

We can't permanently delete a customer account, but we can absolutely mark it as inactive.

To do this, go to All apps -> Customer Hub -> Customers & leads, and select the customer's name. Click the drop-down arrow next to it, choose Make inactive, and click Yes, make inactive to confirm.

Following these steps will hide the customer from your lists and menus.

If you have any further questions, please don't hesitate to reach back!