cancel or delete invoice , how we can make it please and which mode we can use to have it correct

Hi there, Mohammad.

In QuickBooks Online (QBO), you can cancel an invoice by voiding or deleting it. Voiding an invoice sets its amount to zero while keeping it in your records, ensuring accurate tracking for audit purposes and indicating the invoice is inactive. Deleted invoices are removed from your books, but a record remains in the audit log for reference.

Here’s how:

1. Go to All apps.
2. Select Sales & Get Paid and click Invoices.
3. Find the invoice you want to cancel.
4. Click the Action drop-down menu.
5. Choose Void or Delete to complete.

Please note that if a payment is linked to an invoice, the system won’t delete the payment. Instead, the payment will automatically be applied to your customer’s next invoice.

Feel free to reply here if you have any questions or need help.