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L
logistics4
April 23, 2026
Question

Cannot bookmark specific customers anymore? No when I go to a customer page and bookmark it, it book marks the side panel customer & leads and is blank when pressed.

  • April 23, 2026
  • 1 reply
  • 8 views
I used to have all my current clients with open accounts as bookmarks then would delete their bookmarks when their account was settled and closed. Now it seems that it won't bookmark that specific client but rather bookmarks the new page from the ALL APPS side panel Customers & Leads. And this bookmark doesn't work either, just brings a blank page. Any ideas? Maybe is there a way to get rid of that new ALL APPS side panel? I don't have any use for it

1 reply

R
RheaMaeHQuickBooks Team
QuickBooks Team
April 24, 2026

Hi there, logistics4. You can refresh your browser page, sign out, then sign back in to your account. Browser glitches can interfere with QuickBooks, causing bookmarks to save incorrectly or appear blank.

 

If the issue persists, log in using a private or incognito window to bypass cached data, or check for a browser update. You can also add Intuit to your browser’s trusted sites in your settings to help prevent these interruptions.

 

If these steps don’t do the trick, the next best move is to contact our live support team for more personalized help.

 

Regarding the All apps side panel, there is currently no supported way to disable or remove it, as it is part of the new interface design.

 

Feel free to revisit this thread if you have follow-up questions.

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