Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
U
useromkarjaggi956
January 12, 2021
Question

Hi I am getting this error when I am creating Invoice using Integromat. https://prnt.sc/wltffy

  • January 12, 2021
  • 1 reply
  • 5 views
No text available

1 reply

C
CharleneMaeFQuickBooks Team
QuickBooks Team
January 12, 2021

I'm here to ensure you're able to create invoices successfully, useromkarjaggi956.

 

I recommend reaching out to Integromat's dedicated support team. This way, they'll be able to review their integration setup with QuickBooks Online to help you create invoices without any errors.

 

To view the status of sales transactions in QuickBooks, I suggest checking this article: View Sales Transactions.

 

If you need help managing your QuickBooks Online data and financials, I'd recommend visiting our articles. They can assist and guide you with specific processes and give you important details about the tasks. Check them out here. 

 

Keep in touch with us if you need help in managing your sales transactions. We're always here to assist you.

U
useromkarjaggi956Author
January 12, 2021

Thank you for your reply, Charlene.

I have already asked Integromat support and they have told me that problem is on Quickbooks end due to some tax issue. On their end it is all fixed.

M
Maybelle_SQuickBooks Team
QuickBooks Team
January 12, 2021

I want to ensure this is taken care of, @useromkarjaggi956.

 

Usually, the error occurs when there's too much cache in your browser. To fix this, let's perform some browser troubleshooting steps. Let's start by opening QuickBooks Online (QBO) through an incognito window. It's the best place to identify web issues. Here are the keyboard shortcuts:

  • Google Chrome: press Ctrl + Shift + N 
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

Try to create an invoice again. If it works, go back to the regular browser and clear its cache. We advise customers to clear them out periodically to prevent and fix web issues. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.

 

If the same thing happens, you may use other supported browsers. It could be that the one you're currently using right now has a temporary problem with QuickBooks Online.

 

Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

 

Drop me a comment below if you have other questions. I'm more than happy to help. Take care!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement