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1 reply

QuickBooks Team
March 19, 2026

Welcome to the Community, Michelle. QuickBooks Online (QBO) subscriptions are region-specific. You must cancel your current account and start a new subscription to avoid being billed twice.

 

To set up your business with the correct region, create a new QuickBooks account. To cancel your subscription, go to the Gear icon> Subscriptions and billingCancel.

 

You can visit this article for accurate categorization of transactions: Categorise online bank transactions in QuickBooks Online.

 

For any further questions, feel free to leave a comment below.