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1 reply

Kristine Mae
Moderator
January 16, 2021

Let me explain how it works, Social-ofinet-co. 

 

The content added in the Message on statement field will not show in the invoice. The information from there will only show if you send a statement to your customer. 

 

You'll want to add in the Message on invoice field instead. The info will show in the transaction when you print or send it to your customer. 

 

I'll add this article as a future reference: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

Reach out to us if you need more help. We're just around for you. Keep safe!