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1 reply

Rose-A
Level 10
June 11, 2020

A warm welcome to the Community, user74555.

 

I can provide you the step-by-step process to write off an invoice and post it as bad debt in QuickBooks Online.

 

Step 1: Check your aging accounts receivable:

 

  1. Go to the Reports menu.
  2. Find and open an Accounts Receivable Ageing Detail report.
  3. Check which outstanding accounts receivable should be written off.

Step 2: Create a bad debts expense account:

 

  1. Go to Settings ⚙ and select Chart of Accounts.
  2. At the upper right, select New to create a new account.
  3. From the Account Type ▼ dropdown menu, select Expenses.
  4. From the Detail Type ▼ dropdown, select Bad debts.
  5. In the Name field, enter “Bad debts.”
  6. Select Save and Close.

To complete the process, you can go through this article for the other steps: Write off bad debt in QuickBooks Online.

 

We also offer an awesome guide on sales reporting in QuickBooks Online that is sure to be of assistance.

 

Don't hesitate to drop me a reply below if you have any other QuickBooks concerns. I'll be around to provide additional assistance. Have a good one.