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1 reply

MaryLandT
Level 10
November 3, 2022

Amending a paid invoice to unpaid is pretty easy, dorganhap.

 

In QuickBooks Online, you can delete the payment and the system will automatically open again the invoice. I'm glad to provide the steps for you.

 

  1. Go to Bookkeeping, select Transactions, then select All Sales.
  2. From the Type column, select the payment you want to undo.
  3. Select More at the bottom of the page, then Delete.

 

For Stamped or Unstamped payment, you can browse this article for the detailed steps: Undo the Receive Payment of an invoice.

 

Let me also share some related articles that help you record invoice payments and check customers' outstanding balances.

 

 

If you need anything else, please click the Reply button below and share your additional questions. I'm always around to help you.