I appreciate you for using QuickBooks Online (QBO), ankomah.
The customer type and price rules feature are currently unavailable in the QBO International version. I see how these options can assist you in organizing your data seamlessly.
Thus, I suggest sending your feedback directly to the software engineer. It's a good way to express your thoughts and share how the unavailability impacted your workflow. By sharing your experiences and concerns, it'll contribute to the improvement of the software. Here's how:
In your QBO account, go to the Gear icon on the upper right side.
Click Feedback under Profile.
Type your suggestion in the box and tap Next.
You may also consider exploring a supported third-party application, which can assist you in setting up your customer types and using price rules.