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March 21, 2021
Question

I have few customers who have the same name and I'm unable to import them as Quickbooks is showing an error that this customer already exists. Please help.

  • March 21, 2021
  • 1 reply
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1 reply

Adrian_A
Level 8
March 21, 2021

You have me to help you import your customers, shanils.

 

With QuickBooks, we're unable to use the same name either for vendors or customers. However, I have a workaround that you may want to consider.

 

We can add a special character or number to differ each customer's name. For example, your customer's name is Customer then, the other can be Customer1.

 

I've also included this reference as your guide when importing: Things to know before you import contacts from Outlook, Excel, or Gmail.

 

I'll be around if ever you need help about importing items. Take care!