Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
March 2, 2026
Question

i have several sales invoices that are marked as paid, and when i open them, the payment shows as deposited directly to the correct bank account.

  • March 2, 2026
  • 1 reply
  • 3 views
the invoice does not appear in the match list

1 reply

QuickBooks Team
March 2, 2026

Hello there, Mariel. QuickBooks Online's (QBO) matching feature only scans for open invoices.

 

Since these invoices are not appearing in the match menu, they have already been paid and deposited directly into the correct bank through the Receive payment feature.

 

Instead of searching for an invoice, look for a Payment transaction, click it to show more details, and match it to your uploaded bank transaction.

 

 

If you don't see any suggestions, exclude the bank transaction since the invoice payment is already recorded and added to the corresponding bank account, thereby avoiding duplicates.

 

Click the Reply button below for further assistance.