I keep getting error when making invoices on my phone device. I didn’t have this problem in the past

You can clear the app's data to reset the system and eliminate any old files that may be impacting its performance when creating invoices in the mobile app, dalitza. This action will free up storage space while still preserving your app's documents and data.

If you're using an iOS device, proceed with the following steps:

1. Go to your Settings app.
2. Access the General section, then tap iPhone Storage.
3. Once everything loads, scroll down and find your QuickBooks Online app. Open it, then select Offload App.

If you're using an Android device, follow these steps:

1. Go to the Menu ☰ at the top right corner of the screen, then tap More Options ⋮.
2. Choose Settings, then Refresh Data.
3. Tap YES to confirm.

After that, restart your device and try creating an invoice in your QuickBooks app again. If the issue continues, you might want to uninstall and reinstall the app to ensure you have the most up-to-date version.

Regarding your other concern about reaching out to our QuickBooks Live Support team, please make sure you contact them during business hours. They are available on weekdays from 7:00 AM to 10:000 PM AEDT and on weekends from 8:00 AM to 8:00 PM AEDT.

Feel free to reply to this thread if you have any further questions.