However, if you don't have those options, let's access your QBO account using an incognito window to verify if the browser is causing this unusual behavior.
For Google Chrome browser: Ctrl + Shift + N
For Mozilla Firefox browser: Ctrl + Shift + P
For Safari browser: Command + Shift + N
If it works fine, we can clear the cache of your regular browser. This helps remove any browser-related issues and refresh your browser's settings. Also, you can use other compatible browsers in QuickBooks Online.
For more hints, while managing your invoices and other transactions, you can also open the topics from our help articles: Help articles for QBO-International.
Know that you can always tap me on my shoulder if you ever need anything else with QuickBooks. I'll be around to back you up. Stay safe!
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