SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A (Global)
Manage Customers and Income

Manage Customers and Income

4,052 Topics
5,272 Replies

All Topics
Questions
Conversations
Ideas

4052 Topics

asked in Manage Customers and Income

I do not have snap receipts on my app

No text available

4 years ago

Samanvaya

asked in Manage Customers and Income

Everytime I enter an expense using the QB app, it tells me "one of the items associated with this entity is no longer valid" but when I cancel and re enter it works fine?

I've cleared the phone history and deleted and re installed the app, but no difference. Any help would be appreciated.

4 years ago

business-sahuinf

asked in Manage Customers and Income

Can I search invoices by product in quickbook? I want to see the latest bill which is generated for particular product, how to search by product? Help.

No text available

4 years ago

uckoug-gmail-com

asked in Manage Customers and Income

This specific customer's name not appearing on the invoice issued. Please help

Other customer's name will appear on the invoice issued to them. Only this specific customer have issues. Tried incognito, still not working. Please help

4 years ago

greg-marfire-co

asked in Manage Customers and Income

Does anyone know why I suddenly cannot send any invoices from my QB account?

My invoices continue to get bounced and I get an error message on my dashboard that the email was not sent.

4 years ago

wecare3

asked in Manage Customers and Income

We need to update our New office address without changing the address in old invoices

how to update office address without changing the address in invoices already raised

152

4 years ago

lightsbaskar

asked in Manage Customers and Income

Invoice number: 25501759166 Invoice date: 26/04/2022 Total: ₹ 1,249.62 Payment account ending: *9470 Why

Call back please

4 years ago

accounts407

asked in Manage Customers and Income

Currency Revalue for Accounts receivable debtors

Currency Revalue for Accounts receivable debtors is not working properly, the gain/loss effect is not posting after revaluation of currency.

4 years ago

UTM

asked in Manage Customers and Income

How to start 0001 Invoice number in new financial year ?

No text available

4 years ago

Stephane Couronne

asked in Manage Customers and Income

Can i add discount by line item on invoices and sales receipts?

No text available

273

4 years ago

abidalam1218-gma

asked in Manage Customers and Income

How to customize a credit note?

No text available

4 years ago

Tata1

asked in Manage Customers and Income

I have open invoice last year. How can I add those open invoice to this year?

Hi everyone. I just want to ask. I have a client and she is a private practice owner with no real accounting system ever since she started her business. Now, she wants to set up Quickbooks online. We plan to start this year January 01, 2022. However, she still have open invoices last year starts at October 2021 and still wants to include that in this year's account receivables since we are expecting payments from customers. May I ask how can I do that? Thank you!

113

4 years ago

rajesh-anand

asked in Manage Customers and Income

Sir my inventory summary export to excel sheet Enable to qty of value we cant calculate my summary pls

No text available

4 years ago

lamice_nassoura-

asked in Manage Customers and Income

I am facing some problem with receipt form i already made a new form saved but somehow when i print the receipt it shows completely different form and wrong balance due

problem in the system

4 years ago

meetgandhi140-gm

asked in Manage Customers and Income

How to input opening balance of debtors?

No text available

163

4 years ago

sales-khubrat-ks

asked in Manage Customers and Income

Can we add QR Code to invoices in KSA?

No text available

4 years ago

arora-associates

asked in Manage Customers and Income

Accounts Receivable

We have refunded a customer's invoice which was voided. How to adjust this credit balance of the customer in Quickbooks online?

4 years ago

joe-trust-teleco

asked in Manage Customers and Income

How can I make a home currency payment using a foreign currency credit card?

No text available

4 years ago

mail4anubhav

asked in Manage Customers and Income

Can we generate e-invoice ?

I want to generate e invoice

4 years ago

mhaske

asked in Manage Customers and Income

How to denote price list to a customer

Contract price list

4 years ago

patelenterprises

asked in Manage Customers and Income

CUSTOMER CARE NO

PROVIDE CUSTOMER CARE NO

4 years ago

alal8902

asked in Manage Customers and Income

How do I get a product/service to have various prices based on the specific customer or group of customers?

I'm using Quick Books Online

4 years ago

richiegriff2-gma

asked in Manage Customers and Income

How do I change the currency type

how do I change the main currency type in the new company that I just created

142

4 years ago

alltranhose

asked in Manage Customers and Income

QB is miscalculating the sales tax despite the rate being correct in the system and showing the correct percent on the invoice. Why?????

ex: the tax rate in the system is 15% and it shows 15% on the invoice. However, the math is not correct...it is charging 16.5%...an old rate that was adjusted two years ago.

4 years ago

alltranhose

asked in Manage Customers and Income

The tax rate in the system and the tax rate showing up on the invoices is correct however the calculated rate is not.

On a printed invoice it has the subtotal it has the tax dollar amount and it has the total amount it also shows the tax rate. The tax dollar amount is at the wrong tax rate. We did not change the tax rate in the system I don’t understand why all of a sudden it changed.

4 years ago

Show more activity

Start a discussion

Need QuickBooks guidance?

Terms & Conditions Accessibility statement