New update won't let me scan receipts because of the scan button location on mobile

Hi there, @airtogo.

Thank you for reaching out on the Community page. I understand how challenging it can be when an app update interferes with functionality. I'm here to help you resolve the issue with the scan button location on the QuickBooks mobile app.

You can check out this article for more detailed steps: Fix common errors in the QuickBooks Online mobile app for Android.

Since the recent update have changed the User Interface (UI), causing the scan button to interfere with other mobile buttons. Here's how to handle this:

1. Uninstall the QuickBooks mobile app from your device.
2. Reinstall the app from the App Store or Play Store.

Moreover, you can also consider capturing signatures using your QBO mobile app.

If you have any further questions about scanning receipts in QBO mobile app, please feel free to drop a reply. We're here to support you every step of the way.