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February 25, 2026
Question

overdue invoice can't be find in list when do receive payment

  • February 25, 2026
  • 1 reply
  • 4 views
No text available

    1 reply

    QuickBooks Team
    February 25, 2026

    Hello, Vernice. The issue of missing overdue invoices when using the Receive Payment feature may be caused by browser cache.

     

    To address this and successfully locate the overdue invoice, please refresh your browser page. Then, sign out of your account and sign back in. This can help establish a fresh connection to the system and may resolve any temporary issues.

     

    Please let us know if you need any further assistance.