QuickBooks have upgraded the app on my phone. When I go to create and invoice, there’s a + option to add product, nothing happens so I can’t create an invoice. App is up

I appreciate you confirming that your QuickBooks mobile app is updated, Info2296. Let's work on resolving this so you can continue creating invoices for your customers.

To resolve this, I recommend logging out of the QuickBooks mobile app and then logging back in. This approach helps ensure the updates are fully synced with your account.

If the issue persists, I recommend contacting our live support team for further assistance. Our experts can troubleshoot this unusual behavior, ensuring you can continue creating invoices without interruption.

Here's how you can reach our live experts through the mobile app:

1. Tap on Menu and then select the Help icon in the top right corner of the page.
2. Select Articles and Support, then click on Contact Us.
3. In the box provided, mention that the + option to add a product is unresponsive, which prevents you from completing the invoice.
4. Click Continue, and then select the Chat option.

In the meantime, you can log in to QuickBooks using a web browser to continue creating invoices and managing your workflow.

Please don't hesitate to add a comment below if you have further questions. We're always here to help.