Suddenly can't create new and edit invoice

Thanks for reaching out to us, payment-chinahkc.

Let me assist you regarding the invoice.

If there's no specific error or message, this could be a browser issue. You'll want to use an incognito window and create or edit an invoice from there.

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

Also, clearing the cache can fix errors caused by these junk files. Lastly, make sure that the browser is up-to-date.

Need help in recording payments? Here's how to record invoice payments in QuickBooks Online.

Let me know if you need anything else by leaving a comment below. I'll be here!