When I add a new account to my chart of accounts its not showing up in my list

I’ve got you covered, @kbrown4.

When adding a new account in QuickBooks Online, you’ll need to log out then log back in to refresh your list. Then you can use the Search or Filter option in the Chart of Accounts page to locate it.

If it still doesn’t show up, you can perform some troubleshooting steps to get this resolved. Missing accounts is sometimes caused by the browser-related issue.

You can start accessing your QBO account in a private or incognito window for testing. Refer to these key shortcuts for quick navigation:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

You’ll want to get back to your main browser and clear the cache once works. You can also utilize other supported browsers as an alternative.

I’ve added several resources to help you manage your Chart of Accounts:

• Learn about the chart of accounts in QuickBooks
• How to organize your chart of accounts

If you need further assistance with your accounts, please let me know by posting a comment below. I'll always be around. Take care!