Where is my receipt scan option?

Hello there, @turquoiseturtlec

I'll share some information on managing your receipts in QuickBooks Online.

Some regions do not yet have access to the Receipts scan option. That might be the cause if you can't see this option.

I advise contacting our support to confirm that this feature is accessible. Additionally, the kind of subscription you're using affects the available assistance options. For our contact details, please refer to this article. I suggest checking the most updated support schedule.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Go to Help.
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

In the meantime, I'm adding this article to guide you in capturing and categorizing expense receipts and bills in QuickBooks Online.

You might also want to visit our QuickBooks Online learning guides for tutorials and webinars about the product.

I'll be here if you have further questions about managing your receipts in QuickBooks Online. Keep safe and have a good one.