Any transactions you've entered in QuickBooks Online can be viewed or accessed on the app or on your computer browser. Let's try to clear your apps' cache and uninstall/reinstall the app.
Here's how to do it in the QBO app:
Go to the Menu icon and tap Help & Feedback.
Select Refresh Data.
Tap Refresh to confirm.
If the that option is still not working on your end, kindly try to uninstall/reinstall the app.
Feel free to drop a comment below if you have any other questions, we're here to help. Have a nice day!
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