Why can’t I see invoices when searching on the iPhone app, even though they appear correctly when I search on the computer?”

It is possible that we have set the incorrect filters for the invoices, or we need to troubleshoot the mobile application, glowpaints.

Let's review first the filters that we set when we search the invoices:

1. Open the mobile application, and log in to your QuickBooks Online account.
2. Click the Menu option, and select Invoices.
3. You'll see the three Sort & filter options. You can follow these examples:
   • Sort by: Status
   • Filter by status: All
   • Filter by date: This year

The list of invoices will be refreshed based on your filters. From there, you should be able to see the invoices you need to review.

If the same thing happens after setting the correct filters, let's troubleshoot the app. We can free up the storage without deleting the documents and data on the app.

1. Go to your iOS settings.
2. Click Setting General iPhone Storage.
3. Look for the QuickBooks Online mobile app.
4. Choose Offload App.

Remember that you'll have to meet the system requirements to get the best performance of the app.

You can also review these articles to know more about the mobile app:

• QuickBooks Mobile app FAQs
• Compare mobile app features

We can then go back to the app and set the filters correctly. Once you have settled the invoices you're looking for, we can already record the payments you received and deposit them to your bank.

We'll be right here to assist you further in managing and locating your invoices in QuickBooks Online.