Why doesn't my "Add your products and services to save time creating your next invoice" button work? Its only allowing me to open the (import a file) highlight

Hello, @Kanisha. I'm here to help with your concern about the button to save time when creating a new invoice in QuickBooks Online (QBO).

If you're referring to the button for adding a new line item on the Invoice page, then you can simply click the Add lines button.

Moreover, if you are referring to adding a new Product/ Service to the invoice. Then you can click the drop-down button and select + New to continue.

Additionally, if it's still not working, we can take these steps to see if this is a browser-related issue. This way, we can refresh your system and optimize your browsing experience.

1. Use a private or incognito window.
2. Clear browser's cache and cookies.
3. Switch to other supported browsers.
4. Repeat the steps provided above.

See this article for more information on adding products and services to QBO.

You'll also want to check out these articles about adding and tracking inventory products in QBO:

• Add inventory products in QuickBooks Online.
• Set up and track your inventory in QuickBooks Online.

Get back to me at any time if you have additional questions about products and services in QBO. We're always around here to help. Take care!