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October 7, 2025
Question

Why products are not accepted on qbo? I have been trying to import invoices and ticking add new products but they are not accepted

  • October 7, 2025
  • 1 reply
  • 0 views
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1 reply

MariaSoledadG
QuickBooks Team
October 7, 2025

Are you getting any specific error message when importing these invoices? If so, It would be helpful if you can provide a screenshot so we can easily pinpoint the issue, info1082.

 

In the meantime, you'll have to make sure the column headers in CSV are mapped correctly.  Any errors in the mapping will be highlighted in red, making it easier to identify and fix them. Simply correct or add the necessary values to resolve the issue. I've added this for you.




 

 

Once completed, you should be able to successfully import your invoices without hassle. To give you more, you can also check out this article for more information: Import multiple Invoices at once in QuickBooks Online.

 

If you have any other issues or concerns when importing invoices, let me know so we can get back to you. The Community team is already here ready to assist you further.