I understand the significance of having the bank feeds feature in working condition, as it allows you to seamlessly download your bank transactions into QuickBooks Online.
We are currently aware of the ongoing issue and have initiated an investigation with our Tier 3 Team, who will be working with our banking team to provide you with updates.
While we can't give a specific date for when this issue will be resolved, I recommend contacting our Support Team so that we can ensure you receive up-to-date information about when this issue will be resolved.
Here's how:
Log in to your QuickBooks Online company.
Click on Help (?).
Select the Search tab, then Contact Us.
Enter a brief description of your concern, then hit Continue.
Choose the option Chat with us to start a conversation with a live support.